- We accept debit cards and all major credit cards including VISA, MasterCard, American Express & Discover. All payments will be processed through PayPal.
- We accept returns for exchange or full refund within 30 days.
- We do not charge any restocking fees.
- We will provide free return label for Damaged item, Defective item, Wrong item or any issues caused by our fault.
- If the buyer changed mind and want to return the item, the return shipping cost is the buyer's responsibility.
- Due to the eBay & PayPal policy, we will be unable to make the refund after 30 days.
- Please contact us to receive a RMA number or free return label.
- The refund will be issued within 7 business days after we receive the item back.
- We have many different shipping locations and the items you purchased will be shipped from the product shipping locations.
- We will ship most items within 2 business days of payment received.
- If you need to receive the items in specific time frame, please contact us before you make the purchase.
- If the items are located in our USA warehouse, the items will be shipped to US locations only.
- If the items are located in our Korea & China warehouse, the items will be shipped to most international destinations.
- If the items are available in US and shipped from our US fulfillment centers, the estimated delivery time will be as following.
* Economy US Shipping: No Tracking number / Estimated delivery: 2-6 business days
* Standard US Shipping: Tracking number provided / Estimated delivery: 2-4 business days
* Expedited US Shipping: Tracking number provided / Estimated delivery: 1-3 business days
- If the items are shipped from our Korea & China warehouse, the estimated delivery time and tracking information will be as following.
* Economy International Shipping: No Tracking number / Estimated delivery time: 15-30 business days.
* Standard International Shipping (K-Packet or ePacket): Tracking number / Estimated delivery time: 10-20 business days.
* Expedited International Shipping: Tracking number / Estimated delivery time: 4-10 business days.
- If you have any questions or concerns, please feel free to contact us. We will respond your message within 24 hours.
- If you have any issues with your items or delivery process, we will gladly assist you to resolve the issues.
- We will do our best to meet you complete satisfaction and let you have a positive shopping experience with us.